Protecting your Privacy, The Maybe* promise.

1. Introduction & Our Commitment

Maybe* is committed to protecting your privacy and ensuring that your personal data is secure, handled lawfully, and used transparently. We are a Data Controller for the purposes of data protection law.

2. What Data We Collect

We may collect:

• Name, contact details, and communication preferences.

• Login credentials and account details.

• Documents, content, and metadata you upload or edit via our platform.

• IP address, browser type, device information, and activity logs when you use our website.

• Social media usernames if you engage with us on those platforms.

• Notes from our conversations with you, including feedback or complaints.

We do not intentionally collect special category data (e.g., health, ethnicity) unless you explicitly provide it. Payment card details stay with the payment processor.

3. How We Use Your Data

We use your data to:

• Provide, maintain, and improve our services.

• Fulfil contractual obligations.

• Respond to your enquiries and support requests.

• Operate AI-driven productivity tools at your instruction.

• Communicate about service updates, security alerts, or surveys.

• Comply with legal obligations.

We do not use your data for generalised AI training or sell it to third parties.

4. Legal Bases for Processing

We process your data based on:

• Your consent (e.g., signing up for marketing updates).

• Contractual necessity (e.g., delivering services you’ve requested).

• Legitimate interests (e.g., understanding how our services are used).

• Compliance with legal obligations.

This service is not intended for children under 16, and we do not knowingly collect their data.

5. AI & Machine Learning

Maybe* provides AI-driven features to help you work more efficiently. These:

• Operate only at your explicit request.

• Process your data solely to perform the requested task.

• Never train, improve, or inform generalised AI or machine learning models.

• Do not make fully automated decisions that have legal or significant effects on you.
  

The AI tools on Maybe* don’t make binding or serious decisions about you — they just assist you, and you remain in control. If you ever wish to contest an AI-generated outcome or request a human review, please contact us.

6. Google Workspace Data

If you link your Google account:

• We access only the minimum information required.

• We comply with Google’s Limited Use policy.

• We do not use your Google data to train or improve any models.

• We do not transfer Google data to third-party AI services.
  
  

7. Cookies & Profiling

We use cookies and similar technologies to improve your experience, analyse usage, and show relevant content.
 We may profile your activity — but only in minimally intrusive ways, and never for generalised AI training.

8. Subprocessors

We work with trusted service providers (subprocessors) to deliver parts of our service.
 You can view the current list of our subprocessors and their purposes here:

 View our Subprocessor List

9. Your Rights

You have the right to:

• Access your data.

• Rectify incorrect or incomplete data.

• Request erasure (“right to be forgotten”).

• Restrict or object to processing.

• Port your data to another provider.

• Object to automated processing.

• Lodge a complaint with the ICO (UK) or your local regulator.

To exercise any of these, contact our Data Protection Officer at dpo@maybetech.com.

10. Data Security

We use appropriate organisational and technical measures to protect your data from loss, misuse, or unauthorised access.

11. Data Retention

We keep your data only as long as necessary for the purposes it was collected. At the end of the retention period, we delete, anonymise, or securely store it.

12. International Data Transfers

If we transfer data outside the UK or EEA, we use safeguards such as Standard Contractual Clauses (SCCs) to protect it.

13. How to Contact Us & Complaints

If you have questions, concerns, or wish to exercise your rights:
 📧 Email: dpo@maybetech.com
 📞 Phone: 0800 0614 214
 📮 Mail: Data Protection Officer, 11 Brindley Place, Brunswick Square, Birmingham B1 2LP

MAYBE SOLUTIONS LTD, Company number 09195496

You can also contact the UK’s Information Commissioner’s Office (ICO):
 📞 0303 123 1113
 🌐 www.ico.org.uk/concerns

14. Changes to this Policy

We may update this Privacy Policy occasionally. The “last updated” date above reflects the latest version.
July 2025 — Major Update

• New “Privacy at a Glance” summary added to make key points easier to understand.

• AI & Machine Learning section added & clarified, explicitly explaining:

• AI features operate only when requested by you.

• Your data is never used to train or improve generalised AI models.

• AI outputs are not automated decisions with legal or significant effects.

• You have the right to contest AI outputs or request human review.

•  Google Workspace Data section improved, clearly stating our compliance with Google’s Limited Use Policy and adding examples of what we access and why.

• Subprocessors disclosure improved, now explicitly linking to a live, up-to-date list of our subprocessors.

• User Rights consolidated & clarified, listing all rights under GDPR/UK GDPR (access, rectification, erasure, objection, portability, etc.) in plain language.

• Cookies & Profiling section added, clarifying how we use cookies and reassuring users this is minimally intrusive and not used for AI training.

• Data Retention, Security, and International Transfers made clearer and easier to understand, with dedicated sections.

•  Improved structure & readability:

• Shorter paragraphs & simpler language.

• Clear, numbered sections with meaningful headings