Innesco - Consumer experience report 2018

People are talking about their shopping experiences.
We listened to what they're saying.

We used a chatbot to deliver over 45,000 insights about consumers shopping experiences, including what shoppers want beyond retail stores and restaurants.

The Maybe* platform listened to these conversations, offering a fresh take on what consumers want.

shopping-experience- report

See how we joined the conversation

We reached over 1m people, asking about their shopping experiences using a chatbot, delivering detailed insights into consumer sentiment and intentions.

Launch the chatbot here - or scan the code using your Messenger app on your phone:

  1. Open Messenger
  2. Tap 'People'
  3. Tap 'Scan code'